This listing was posted on ListedBuy.
Service Centre Analyst
Location:
Vancouver
Description:
We are proud to be selected as one of B. C. 's Top Employers once again! If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you! Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Lives filled with possibilities in welcoming communities. Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process. The Role: As a Service Centre Analyst at CLBC, you will work as part of a team to operate the daily activities of the CLBC Service Centre and provide front-line information technology support and problem resolution services (tier 1 and escalation to tier 2) in a centralized multi-platform support environment. Responsibilities include: Provides front-line information technology support, troubleshooting, and problem resolution services. Identifies, analyzes, and diagnoses specific problems for a variety of technologies and application platforms. Records, tracks and communicates incidents, service requests and escalates to management as required (as per incident management process). Performs user provisioning and deprovisioning in a variety of CLBC LOB applications, and core government systems. Understands and utilizes the principles of ITIL in resolving user issues related to applications and websites as well as hardware, software, and network issues. Monitors and meets targets as identified in service level agreements including areas such as response time, performance measurements, hours of operation, etc. Communicates with user community regarding systems availability outages, procedural changes, change management concerns, technology related updates and upgrades. Qualifications: A Bachelor's degree in information technology (IT), computer. Visit ListedBuy for more information.
Company:
Community Living Bc
Posted:
November 6 2023 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Service Centre Analyst
Service Centre Analyst is a Other Art & Media Jobs Analyst Job at Community Living Bc located in United States. Find other listings like Service Centre Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.
Service Centre Analyst is a Other Art & Media Jobs Analyst Job at Community Living Bc located in United States. Find other listings like Service Centre Analyst by searching Oodle for Other Art & Media Jobs Analyst Jobs.