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Service Desk Engineer, Help Desk Engineer
Location:
Coatham Mundeville
Description:
Helpdesk Engineer, Helpdesk Analyst, Service desk analyst, Service desk engineer, Support analyst, 1st line support, 2nd line support, Service Desk We are currently looking for.Helpdesk Engineer, Helpdesk Analyst, Service desk analyst, Service desk engineer, Support analyst, 1st line support, 2nd line support, Service Desk We are currently looking for 2 Helpdesk Engineers to join our client in Central London This role will be on a fixed term basis till 31st March 2025 Hybrid working available. As the Helpdesk Engineer/Service Desk Analyst you will be providing 1st and 2nd level support within the clients Helpdesk and assist end-users as their escalation point of contact. The role will cover - Diagnosing and troubleshooting software and hardware issues remotely on computer and mobile, other IT infrastructure components if required - Arranging repairing and replacing damaged computer and mobile, other IT infrastructure components - Installing, configuring and maintaining software components on computer and mobile - Ensuring the security of the client and server computers by installing and upgrading software - Active Directory administration / Azure AD administration based on the procedure/instruction Key Skills and experiences required: - Wide knowledge and proficiency in PC software like Microsoft Windows 10/11/servers, MS Office and Antivirus softwares. - Proven work experience in Helpdesk or IT support or IT technician roles. - In-depth knowledge and practical experience of PC hardware and OSWindows and Mac. - In-depth knowledge and practical experience of Mobiles IOS and Android. MDM/MAM. - In-depth knowledge of internet, network protocols and devices. - Practical experience with Active Directory is preferred. - Basic knowledge of Microsoft 365 administration, practical experience preferred. - Problem-solving skills, technical documentation skills, organisational and interpersonal skills. If you are interested and looking for your next. Visit ListedBuy for more information.
Company:
Monarch Recruitment
Posted:
November 28 2023 on ListedBuy
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More About this Listing: Service Desk Engineer, Help Desk Engineer
Service Desk Engineer, Help Desk Engineer is a Customer Service Help Desk Job at Monarch Recruitment located in United States. Find other listings like Service Desk Engineer, Help Desk Engineer by searching Oodle for Customer Service Help Desk Jobs.
Service Desk Engineer, Help Desk Engineer is a Customer Service Help Desk Job at Monarch Recruitment located in United States. Find other listings like Service Desk Engineer, Help Desk Engineer by searching Oodle for Customer Service Help Desk Jobs.