This listing was posted on ListedBuy.
Customer Service Agent Temp
Location:
Coatham Mundeville
Description:
Job Title: Customer Service Agent - Start 5th December for 1 month Pay: £11.30+ parking + holiday acruall payment Between 30 hours - 39.5 hour week with a variety of daytime core hours 8-5pm9-6pm10-7pm11-8pm NOT LATER Customer Service Agents needed8am-5pm - 9am - 6pm for 2 Saturdays a month BUT you get a day off back in the week. Closed on a Sunday Customer Service Agent Job Purpose Working within our incoming customer service office, you will be dealing first hand with customers and stores in order to provide excellent customer service and support. Due to the seasonal nature of our business, a flexible approach to working hours is essential. Responsibilities· To ensure that the customer journey is positive and productive for both our customers and the business· To respond to customer and store contacts in a polite and professional manner, working within set service level targets· To resolve order issues i. e. oversells and rejected orders, keeping the customer fully informed · To encourage sales when in contact with customers, offering product advice and related add-ons· To liaise with customers, offering the best customer service to ensure that our feedback targets are achieved· To offer advice and support to our store network when order or customer service issues are reported· To ensure that customer orders are collected successfully from our stores or refunded if no longer required· To manage the customer communication between us and our various third party channels· To resolve disputes raised on any of our shopping platforms· To liaise with our carriers and submit claims for lost packages or late deliveries· To be pro-active, offering ideas and suggestions to improve ways of working within the team and wider business Mission & Values§ Demonstrates the Company's values in behaviour. § Works toward the company mission. Skills & Experience· Well spoken, polite and friendly demeanour with an excellent telephone manner· Excellent grammar and spelling. Visit ListedBuy for more information.
Company:
CPI Selection
Posted:
November 29 2023 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Service Agent Temp
Customer Service Agent Temp is a Customer Service Customer Service Representative Job at CPI Selection located in United States. Find other listings like Customer Service Agent Temp by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Agent Temp is a Customer Service Customer Service Representative Job at CPI Selection located in United States. Find other listings like Customer Service Agent Temp by searching Oodle for Customer Service Customer Service Representative Jobs.