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Customer Service Agent (Independent Contractor)
Location:
Atlanta, GA
Description:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our client's current and potential customers. JOB DESCRIPTION:The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity. JOB DUTIES:Provides timely and accurate information to incoming customer order status and product knowledge requestsProcesses customer orders/changes/returns according to established department policies and proceduresProvides timely feedback to the company regarding service failures or customer concernsPartners with the sales team to meet and exceed customer service expectations WHAT IT TAKES TO SUCCEED:Outstanding problem-solving skillsPatience and empathy - an ability to manage stress and work under pressureExcellent communication skills in writing and verbal with outstanding listening skillsAbility to provide knowledgeable, friendly, and professional customer serviceExperience navigating and efficiently using program tools and software using technologyBasic computer skills QUALIFICATIONS:Must be a legal US Resident and CitizenMust be at least 18 years of ageMust be able to pass a 7-year criminal background checkMust be able to work at least 15 hours (30 intervals) a weekNo degree necessary a great work-from-home opportunity for anyone ready to invest in themselves and work hard!Previous customer service experience is preferred but is not required WHAT YOU NEED TO GET STARTED:A Desktop or Laptop (Windows)Wired internet connectionNoise-cancelling headsetQuiet workspace WHY SHOULD YOU APPLY?You can create your work schedule to fit your needs, whether you want a full-time or part-time scheduleYou have the opportunity to receive performance-based compensation or other incentivesYou can work remotely
Company:
Kaizen Advance
Posted:
December 8 2023 on PostJobFree
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More About this Listing: Customer Service Agent (Independent Contractor)
Customer Service Agent (Independent Contractor) is a Customer Service Customer Service Representative Job at Kaizen Advance located in Atlanta GA. Find other listings like Customer Service Agent (Independent Contractor) by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Agent (Independent Contractor) is a Customer Service Customer Service Representative Job at Kaizen Advance located in Atlanta GA. Find other listings like Customer Service Agent (Independent Contractor) by searching Oodle for Customer Service Customer Service Representative Jobs.