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Member Service Representative II
Location:
Voorhees Township
Description:
Member Service Representative II Voorhees , New Jersey First Harvest Credit Union is looking to hire a full-time Member Service Representative II to provide quality customer service at our credit union. Are you friendly, personable, and able to establish good relationships with others? Do you want an opportunity to advance your banking career? Would you like to work for an employer in the essential financial sector who cares about your well-being and career development? If so, please read on! This sales position earns competitive pay plus monthly sales incentives. We also offer great benefits, including medical, dental, vision, paid time off (PTO), a 401(k), tuition reimbursement for full- and part-time employees, a referral bonus program, and ongoing training as well as year-round employee engagement and recognition activities. If this sounds like the right customer service opportunity in banking for you, apply today! ABOUT FIRST HARVEST CREDIT UNION First Harvest Credit Union is a diverse, full-service financial institution serving more than 54,000 members throughout South Jersey. We are a family of passionate people, dedicated to serving the community and living out our mission to provide quality financial solutions and world-class service to our members while delivering our social commitment in the communities we serve. We care about our employees and strive to create an environment where people thrive, partnerships prevail, and performance excels. In addition to offering the best career development opportunities, benefits, flexibility, and work environment possible, we truly listen to ideas from employees at all levels and work together to solve problems. Here at First Harvest, we work hard, play hard, reward each other, and treat each other like family. YOUR MISSION AS A MEMBER SERVICE REPRESENTATIVE II As a Member Service Representative, you directly contribute to the success of our credit union by providing our members with high-quality customer service. You conduct both basic and complex transactions, including processing loan applications, deposits, transfers, withdrawals, payments, stop payments, payroll set up, and opening or closing accounts. When engaging with members, you take care to understand their financial needs as well as make recommendations for appropriate products and services that help them make the most effective use of what we offer. In addition, you use various sales techniques to meet established individual and group sales goals. At times, you attend off-site events for business development opportunities to increase membership at our credit union. You make outbound calls to members regarding outstanding loan approvals, various products or services, and to get feedback on their experience with our financial institution. To stay up to date on any changes, you actively participate in self-development education programs as well as compliance courses through our training department and digital university. You enjoy having a job where you get to help people fulfill their financial goals while growing a successful career in banking! WHAT YOU WILL BRING AS A MEMBER SERVICE REPRESENTATIVE II 1+ years of experience at a financial institution in a similar position Knowledge about general banking regulations as well as credit union policies and procedures Basic knowledge about sales techniques NMLS Certification a plus Proficiency with Microsoft Office and the internet Ability to travel to other branches and off-site company events when needed Excellent customer service skills Bilingual a plus READY TO JOIN OUR TEAM? We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you! Physical Requirements: The physical demands may require a person to sit or stand for extended periods per day and lift items to be estimated to weigh 5-10lbs or more.
Company:
First Harvest Credit Union
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Member Service Representative II
Member Service Representative II is a Customer Service Service Coordinator Job at First Harvest Credit Union located in United States. Find other listings like Member Service Representative II by searching Oodle for Customer Service Service Coordinator Jobs.
Member Service Representative II is a Customer Service Service Coordinator Job at First Harvest Credit Union located in United States. Find other listings like Member Service Representative II by searching Oodle for Customer Service Service Coordinator Jobs.