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Information Services Technician
Location:
Lubbock, TX
Description:
Examples of Responsibilities: Under the supervision of the Collections/Information Services Manager, the Information Services Technician interacts with customers in person or by telephone in a friendly, courteous, and professional manner. Technician should be especially aware that a proper professional attitude and attire is an important requirement for this job due to the direct public contact. Examples of Duties 1. Assists customers (i.e. telephone and walk-in) with filing exemptions, renditions, inquiries requiring supplements, and general questions.2. Provides immediate acknowledgement of customers in a courteous and professional manner.3. Processes supplements from origination to resolution.4. Performs data entry functions such as entering values, measurements, exemption codes, state codes, agent information, etc.5. Researches unknown or incorrect addresses of business personal and real property accounts.6. Prepares documents for scanning and scans documents for document retrieval.7. Operates the microfilm system for retrieval purposes.8. Maintains a cooperative relationship with all co-workers in all departments. Assists in other areas such as PBX operator, other Information Services Technicians, ARB hearings, and Collection Technicians as the need arises.9. Composes quality letters, reports, and spreadsheets.10. Regular attendance and punctuality. Overtime may be required.11. Performs other duties as required or directed by the Collections/Information Services Manager or Assistant Chief Administrator. Minimum qualifications: High school diploma or equivalent required with at least two years of customer service and/or appraisal district experience. Computer and clerical (typing, 10-key, filing, phones)experience required. Preferred Qualifications: Additional years of customer service experience and/or appraisal district experience. Compensation: Compensation is commensurate with experience and other qualifications. recblid mae3kpvrxfe63xbw0bvfpo9gho2uic
Company:
Lubbock Central Appraisal District
Posted:
January 1 on Recruitology
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More About this Listing: Information Services Technician
Information Services Technician is a Technology Technician Job at Lubbock Central Appraisal District located in Lubbock TX. Find other listings like Information Services Technician by searching Oodle for Technology Technician Jobs.
Information Services Technician is a Technology Technician Job at Lubbock Central Appraisal District located in Lubbock TX. Find other listings like Information Services Technician by searching Oodle for Technology Technician Jobs.