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Customer Service Administrator
Location:
Eastbourne
Description:
Customer Service Administrator Salary A GBP 21,840 Hours: Full time, (Mon: Friday) 8.00 am : 5 pm Eastbourne, BN23 6QF : free parking We are currently looking for a full time Customer Service Administrator to join the team within our East Susinteraction Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently. The Role: Customer Service Coordinator: Communication : Responsible for answering daily calls and emails in a courteous/friendly manner. Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases. Scheduling/Entering/Monitoring of Orders : Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time. Responsible for scheduling, updating and closing the orders within set time frames. Appointments : To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers. Queries/Enquires : Responsible for dealing with all queries from prescribers, service users, carers and colleagues. Administration : Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service. Hardware : Ensure that the IT equipment is maintained and functional. Responsible for the. Visit ListedBuy for more information.
Posted:
January 1 on ListedBuy
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More About this Listing: Customer Service Administrator
Customer Service Administrator is a Other Art & Media Jobs Customer Service Representative Job located in United States. Find other listings like Customer Service Administrator by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.
Customer Service Administrator is a Other Art & Media Jobs Customer Service Representative Job located in United States. Find other listings like Customer Service Administrator by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.