This listing was posted on The Resumator.
Patient Advocate
Description:
Patient Advocate Who You Will Be Working With: At Jaan Health, we believe the delivery of healthcare needs to change from an episodic, reactive process that deals with patient needs as they arise, to one that proactively manages patient health to prevent life-changing problems before they happen - especially for those patients with chronic conditions. That’s why we’ve created Phamily, a solution that makes it possible for healthcare providers to proactively follow up and check-in on all of their patients with chronic disease, in between office visits and at a large scale. The result - patients get better quality of care and are less likely to go to the Hospital/ER, providers and teams get paid for the work they do to support patients in between office visits, and payors see a significant reduction in total cost of care. It’s a rare win-win-win in healthcare where every party involved receives some benefit. Now, due to COVID-19, the need for this type of virtual care management is critical for keeping patients healthy and safe while they are at home. We've helped tens of thousands of patients since our founding. Get in on the ground level of a high-growth company that is revolutionizing healthcare delivery. How You Will Contribute: As a Jaan Health Patient Advocate you will be working directly with Phamily clients to reach, engage, and inform their patients about the benefits of Phamily-enabled care programming. Patient Advocates are on the front lines of patient engagement speaking with hundreds of patients per week. Responsibilities and activities will include: Daily patient outreach and engagement (through Phamily and phone calls) Ongoing communication and coordination with client care teams and providers Diligent record-keeping of patient interactions Ad-hoc projects to help improve the patient coordination process Daily coordination with the Customer Success team to enable increased customer benefit Once You Join the Team: You should expect to have an immediate impact on the organization from day one driving tangible benefit the moment you join the team. Your perspectives will be heard, your activities will be valued, and your ability to engage and inform patients will be instantly appreciated. The moment you are hired you should expect the following: Hands-on training, guidance, and coaching to help you quickly understand the Jaan Health patient coordination process and Phamily system Ongoing education and guidance on the inner workings of the healthcare industry High volume day to day patient communication and interaction (through Phamily and phone calls) Team collaboration, engagement, and coordination Ongoing coaching and training Skills You Will Bring: Go-getter, self-starter attitude with a passion for helping others, especially those that are sick or in need Excellent verbal communication skills over the phone Constant curiosity to learn more Desire to thrive in a fast-paced, entrepreneurial environment Willingness to be coached and mentored daily Tech-savviness and proficiency Requirements to apply: Excellent written and verbal communication ability - specifically over the phone Interest in performing high-volume, high-quality patient outreach daily Previous experience working in the clinical setting i.e. hospital, doctor’s office, health center, etc. (preferred) Course focus in any of Public Health, Nursing, Pre-Med, Business, Marketing, Communication and/or Sales (preferred) Online presentation experience (preferred) Cold-calling experience (preferred) Powered by JazzHR
Company:
Phamily
Posted:
January 2 on The Resumator
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to The Resumator
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Patient Advocate
Patient Advocate is a Jobs Patient Advocate Job at Phamily located in United States. Find other listings like Patient Advocate by searching Oodle for Jobs Patient Advocate Jobs.
Patient Advocate is a Jobs Patient Advocate Job at Phamily located in United States. Find other listings like Patient Advocate by searching Oodle for Jobs Patient Advocate Jobs.