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Player Services Representative / Représentant des Services aux Joueurs | Player Services Represent1

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Player Services Representative / Représentant des Services aux Joueurs

Location:
Kahnawake
Description:

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. We are seeking a dynamic and customer-oriented Player Services Representative to play a crucial role in providing exceptional service to our valued guests. We are committed to creating a welcoming and entertaining atmosphere for all, and we need passionate individuals to help us achieve this goal. Schedule: Full-time - Thursday to Sunday - Available evenings What we have to offer: Competitive compensation Flexible schedule options Discounts on food Comprehensive paid training Opportunities for career advancement Free parking Company-wide employee events Playground Cares volunteer opportunities Responsibilities: Greet and assist guests in a warm, courteous and professional manner Inform guests about Playground policies and answer their questions Answer emails, phone calls and messages in a timely and professional manner Sign-up new customers and create new players cards Assist guests with merchandise purchases Restock department supplies inventory on a regular basis Responsible for balancing the cash register Monitor lost and found items Responsible for remaining knowledgeable of the Daily Tournaments/ Cash Games (Stakes and buy-in amounts) Responsible for remaining knowledgeable of all current and upcoming promotions on the gaming floor Responsible for enrolling players on Poker wait list Knowledge of our Rewards programs to assist players in claiming Work with a variety of different departments to assure the best possible service Maintain Daily Reports to facilitate proper communication between the Player Services Team as well as Administration and other Departments Requirements: Must be perfectly bilingual (French and English) and 18 years or older Must have a valid work permit or be a Canadian. Visit ListedBuy for more information.
Company:
Playground
Posted:
January 3 on ListedBuy
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