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Overnight Guest Services Agent - Rocky Crest Golf Resort
Location:
Mactier
Description:
Rocky Crest Resort is Hiring! Roming Responsibilities: Ensure that all areas of the resort are secure, ie. Buildings locked Document unlocked doors, lights on, etc. Inspect and update first aid kits and fire extinguishers for all departments on a monthly basis Assist the Front Desk as required: switchboard assistance, room deliveries Answer any guest inquiries/emergencies as required Driving staff and guest shuttles as required (van and shuttle cart) Re-stock ice freezer at Front Desk Respond to all noise complaints Front Desk Responsibilities: Check guests in and out of the Resort ensuring standards are met Posting of charges to guest accounts Closing off of computer systems and running all applicable reports for the Resort Communicate and address guest concerns or issues to appropriate team members Work overnight shift 11 pm - 7 am shift to cover night audit shifts May also work as a Guest Service Agent between 7 am and 11 pm Respond to guest inquiries about the local area, resort, and attractions Answer multi-line switchboard telephone system Qualifications & Skills Required: Excellent time management skills Excellent problem solving skills Ability to work well under pressure Ability to work independently Strong communication skills Valid Drivers Licence G2 Classification or higher Minimum of 1 year customer service experience, preferably in a resort or hotel setting Ability to work independently with minimal supervision First aid/CPR certified A self-starter and team player Able to lift heavy objects, approximately 50 lbs Previous overnight experience is a definite asset Ability to work overnight shifts, 11 pm - 7 am Club Link is an equal opportunity employer committed to providing an inclusive workplace. Please contact if a workplace accommodation is needed throughout the selection process. Thank you for your interest in Club Link. Visit ListedBuy for more information.
Company:
Clublink
Posted:
January 4 on ListedBuy
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More About this Listing: Overnight Guest Services Agent - Rocky Crest Golf Resort
Overnight Guest Services Agent - Rocky Crest Golf Resort is a Customer Service Guest Service Agent Job at Clublink located in United States. Find other listings like Overnight Guest Services Agent - Rocky Crest Golf Resort by searching Oodle for Customer Service Guest Service Agent Jobs.
Overnight Guest Services Agent - Rocky Crest Golf Resort is a Customer Service Guest Service Agent Job at Clublink located in United States. Find other listings like Overnight Guest Services Agent - Rocky Crest Golf Resort by searching Oodle for Customer Service Guest Service Agent Jobs.