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Guest Experience Manager on Duty
Location:
Toronto
Description:
Impact Kitchen is always looking for enthusiastic, passionate, service-oriented managers to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! Read on to learn more about the Guest Experience Manager on Duty opportunity here at Impact Kitchen. We look forward to adding your unique energy to our team and helping us make a positive Impact Everyday! MANAGER ON DUTY POSITION Impact Kitchen ’s Guest Experience Manager on Duty position - or “ MOD ” for short - is a supervisory role in the Front of House (customer facing) department. The primary responsibility of every MOD is to ensure all aspects of service run smoothly and according to Impact Kitchen’s standards of excellence. In the Front of House team the MOD is primarily responsible for overseeing and supporting the Server, Cashier, and Barista positions to deliver above and beyond customer service. All MOD ’s are expected to role model Impact Kitchen’s brand and values and support their Restaurant Management Team in generating excellent staff culture and ensuring high guest satisfaction. ESSENTIAL DUTIES Able to execute all Front of House positions in order to support a smooth service Set a positive tone by leading the staff shift huddles while regularly communicating with the Restaurant Management team Manage guest relations and ensure the highest standards of food quality & food safety as set in place by Impact Kitchen food quality control Resolve concerns or comments with timely follow-up and ensure proper communication and handover to Restaurant Management as needed. Ensure all opening and closing shift duties are completed according to Impact Kitchen protocol, contributing to daily reports, manager checklists, and manager log books as appropriate Oversee all Front of. Visit ListedBuy for more information.
Company:
Impact Kitchen
Posted:
January 9 on ListedBuy
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More About this Listing: Guest Experience Manager on Duty
Guest Experience Manager on Duty is a Other Art & Media Jobs Manager Job at Impact Kitchen located in United States. Find other listings like Guest Experience Manager on Duty by searching Oodle for Other Art & Media Jobs Manager Jobs.
Guest Experience Manager on Duty is a Other Art & Media Jobs Manager Job at Impact Kitchen located in United States. Find other listings like Guest Experience Manager on Duty by searching Oodle for Other Art & Media Jobs Manager Jobs.