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Customer Logistics Manager
Location:
Vaudreuil-Dorion
Description:
Responsibilities: 1. Key Elements Develop and manage KPI's that speak to the following: Service Missed opportunity Growth Profitability Implement operational process improvements Execute and provide updates on key projects and objectives Second point of escalation for customers, carriers and staff Lead the following initiates: hiring, staff recognition, annual reviews, addressing disciplinary issues up to and including terminations Organize and take part in professional development opportunities Ensure supervisory staff are educating, training, and managing front- line operational staff 2. Developing Capacity Build carrier base and pipeline in relation to business needs and opportunities Analysis carrier needs and develop system that allows logistic team to capitalize on such knowledge Diversify with other Modes 3. Staff Management Conduct performance appraisals and review pay adjustments. Provides measurable feedback to assigned personnel and suggestions for improved performance. Formulates and implements employee corrective actions as needed. Manage and delegate tasks based on roles, responsibilities and workload Develop and train staff so that day to day logistics are executed as per SOP (service, compliance, administration, etc) Supervisory responsibilities include, but are not limited to recommending hiring, coaching, skills development, recognition and rewards, staff productivity and performance management. Responsible for scheduling vacations and time off per policy with the least amount of disruption to the department to meet customer needs. Initiates positive methods of driving team-mate excellence through follow up, providing consistent and fair feedback on performance. Takes action through coaching and counselling to correct behaviors. Communicate and involve staff in results of business analysis and opportunities for improvement as well as opportunities for growth Align staff objectives with Company objectives. Utilize management/communication. Visit ListedBuy for more information.
Company:
XTL Transport, Logistics, Distribution
Posted:
January 24 on ListedBuy
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More About this Listing: Customer Logistics Manager
Customer Logistics Manager is a Other Art & Media Jobs Logistics Manager Job at XTL Transport, Logistics, Distribution located in United States. Find other listings like Customer Logistics Manager by searching Oodle for Other Art & Media Jobs Logistics Manager Jobs.
Customer Logistics Manager is a Other Art & Media Jobs Logistics Manager Job at XTL Transport, Logistics, Distribution located in United States. Find other listings like Customer Logistics Manager by searching Oodle for Other Art & Media Jobs Logistics Manager Jobs.