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Clinical Application Specialist
Location:
Richmond Hill
Description:
PURPOSE AND SCOPE: Supports FME’s mission, vision, core values and customer service philosophy. Adheres to the FME Compliance Program, including following all regulatory and division/company policy requirements. Provides superior service and product support to Canadian customers as assigned in the role of home therapies and in-center dialysis specialist in a full-time capacity. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FME culture through values and customer service standards. Accountable for outstanding customer service to all external and internal customers. Develops and maintains effective relationships through effective and timely communication. Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. PRINCIPAL RESPONSIBILITIES AND DUTIES Dialysis Delivery System Evaluation and ongoing clinical customer support: Conduct set up of FMCC hemodialysis delivery system clinical evaluations. Provide ongoing on-site clinical support to staff evaluating the FMCC dialysis delivery system by demonstrating how they are used to provide safe and effective patient care. Work closely with respective Territory Manager, respond to questions and concerns about the FMCC dialysis delivery system. Assist in the training and orientation of new Fresenius employees. Clinical Consultant Support Assist in the creation of new training tools for FMCC customers and staff. Provide staff education/orientation to new Territory Managers, Technologists and Customer Service Representatives as required. Assist customers in developing continuous quality improvement (CQI) tools and programs. Attend local, regional, national, and international conferences and seminars to remain up to date with latest products, services, and research. Education Provide educational support to our customers regarding teaching of home and in-centre hemodialysis best practices... Visit ListedBuy for more information.
Company:
Fresenius Medical Care Holdings
Posted:
January 25 on ListedBuy
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More About this Listing: Clinical Application Specialist
Clinical Application Specialist is a Computer & Software Jobs Application Specialist Job at Fresenius Medical Care Holdings located in United States. Find other listings like Clinical Application Specialist by searching Oodle for Computer & Software Jobs Application Specialist Jobs.
Clinical Application Specialist is a Computer & Software Jobs Application Specialist Job at Fresenius Medical Care Holdings located in United States. Find other listings like Clinical Application Specialist by searching Oodle for Computer & Software Jobs Application Specialist Jobs.