Wheels
This listing was posted on Broadbean.
Associate Account Manager
Location:
Des Plaines, IL
Description:
Job Description:Essential FunctionsConduct research, collect data, update status events, and prepare appropriate reporting based upon specific client parametersRespond to clients, dealers, drivers, internal customers, and vendor phone/email inquiries within established service level standardsAssist in managing open Salesforce requests to ensure cases and associated tasks remain current and do not go overdueEscalate issues that impact service deliveryAudits and Reporting of Data IntegrityData and Exception ManagementClearly communicate recommendations to customers and across the organizationUnderstand customers fleet policies, anticipate needs, participate in executing on goalsMeet or exceed all departmental driven phone and Salesforce KPIsAssist in creating SOPs and FAQ documentationOther duties as assignedOther DutiesCompetenciesThorough knowledge of clients and service offeringsAble to proactively identify and understand internal and external client needsEffective at influencing across the organization through knowledge and expertiseCommitted to success of coworkers and organizationDemonstrate integrity, enthusiasm, and a willingness to be involved and make a differenceStrong written and oral skills to work effectively with clients and internal/external organizationsSelf-starter, ability to work independently and manage priorities effectivelyProblem solverStrong organizational skills and attention to detailAble to manage multiple tasks and consistently communicate resultsEffective in keeping deadlines, following up on tasks, and maintaining commitmentsJob SpecificationsLeadership Responsibility: Work Environment: Office SettingPosition Type/Standard Schedule: Flexible Work from HomeTravel: Education & ExperienceCollege degree or equivalent experienceOne to two years of relevant experienceIntermediate to Advanced Proficiency in Microsoft ExcelOutstanding verbal and written communications skillsIntermediate math skills to calculate interest, percentages, depreciation rates, and discountsDisclaimerPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Company:
Wheels
Posted:
January 31 on Broadbean
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Broadbean
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Associate Account Manager
Associate Account Manager is a Sales Account Manager Job at Wheels located in Des Plaines IL. Find other listings like Associate Account Manager by searching Oodle for Sales Account Manager Jobs.
Associate Account Manager is a Sales Account Manager Job at Wheels located in Des Plaines IL. Find other listings like Associate Account Manager by searching Oodle for Sales Account Manager Jobs.