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Hardware Engineer : Mobile Devices
Location:
Doncaster
Description:
Position: IT Hardware Engineer : Mobile Devices Reference: 51539 Location: Doncaster (in office daily) Duration: 4 Months Daily Rate: GBP200 Inside IR35 New opportunity for a 2nd line support analyst to assist on a Mobile Refresh Project. As the 2nd line support analyst you will need a combination of hardware, software, and communication technologies. Responsibilities: Solving Complex User Issues: Analyse and resolve complex user issues related to mobile devices promptly and efficiently. Configuration of Devices: Configure and set up mobile devices according to organizational standards and user requirements. Liaising with 3rd Line Team: Collaborate with the 3rd line support team to address technical challenges and ensure seamless mobile device functionality. Dealing with 1st Line Escalations: Handle escalations from the 1st line support team, providing effective solutions and timely resolution. Supporting 1st Line Team: Assist the 1st line support team in handling tickets and resolving issues related to mobile devices. Refresh Project: Contribute to the mobile refresh project by actively participating in planning, execution, and post: implementation phases. Key technologies: Mobile Device Management (MDM) Software: Utilize MDM software to manage, monitor, and configure mobile devices centrally. Help Desk/Service Desk Software: Employ help desk or service desk software for ticket management, incident tracking, and communication with end: users. Remote Desktop Software: Use remote desktop tools to troubleshoot and resolve mobile device issues remotely. Mobile Operating Systems: Familiarity with mobile operating systems (e. g. Android, i OS) Knowledge of Mobile Hardware: Understand various mobile devices, their specifications, and hardware components. This knowledge is crucial for addressing hardware: related issues and ensuring compatibility during the refresh project. Collaboration Tools: Use collaboration tools (e. g. Slack,. Visit ListedBuy for more information.
Posted:
February 13 on ListedBuy
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More About this Listing: Hardware Engineer : Mobile Devices
Hardware Engineer : Mobile Devices is a Engineering Hardware Engineer Job located in United States. Find other listings like Hardware Engineer : Mobile Devices by searching Oodle for Engineering Hardware Engineer Jobs.
Hardware Engineer : Mobile Devices is a Engineering Hardware Engineer Job located in United States. Find other listings like Hardware Engineer : Mobile Devices by searching Oodle for Engineering Hardware Engineer Jobs.