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Helpdesk Admin | Help Desk in Customer Service Job | 7178976984

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Helpdesk Admin

Location:
Coatham Mundeville
Description:

Job Title: Facilities Administrator Location: Westhill, Aberdeenshire Working Hours: Monday to Friday, 8:00 AM to 5:00 PM (40 hours per week) Are you a detail: oriented individual with excellent organisational skills? We are seeking a Helpdesk Administrator to join our dynamic team in Westhill, Aberdeenshire. This role offers a fantastic opportunity to contribute to the efficient operation of our facilities and provide outstanding service in a fast: paced environment. Benefits: Competitive salary of up to GBP24,000 per annum Core working hours Monday to Friday, 40 hours per week Training and progression opportunities Generous company pension scheme Annual holiday entitlement including bank holidays Key Responsibilities: Answer and manage incoming calls on a busy helpdesk, addressing inquiries and providing exceptional customer service. Utilize CAFM systems proficiently to upload incoming PPM (Planned Preventive Maintenance) jobs. Conduct meticulous time: sheet checking to ensure accurate and timely records of work performed. Verify and manage certificates, ensuring compliance with regulatory standards. Collaborate with team members to streamline processes and enhance overall efficiency. Provide administrative support to the helpdesk team as needed. Qualifications and Skills: Previous experience in a busy helpdesk or customer service role is highly advantageous. Familiarity within a Facilities Management environment. Strong organizational and multitasking abilities. Detail: oriented with a commitment to accuracy. Excellent communication skills, both written and verbal. Proficient in Microsoft Office suite. Working Environment: Our team: oriented work environment values collaboration and innovation. As a Helpdesk Administrator, you will play a crucial role in maintaining the operational excellence of our facilities. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate. Visit ListedBuy for more information.
Posted:
February 21 on ListedBuy
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More About this Listing: Helpdesk Admin
Helpdesk Admin is a Customer Service Help Desk Job located in United States. Find other listings like Helpdesk Admin by searching Oodle for Customer Service Help Desk Jobs.