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Indoor Account Manager | Account Manager in Other Art & Media Job Job | 7185605825

This listing was posted on ListedBuy.

Indoor Account Manager

Location:
Hanley
Description:

Indoor Account Manager Job Type: Full Time, Permanent, 37.5 hours per week Location: Etruria, Stoke ST1 5SY Salary: Circa A GBP 24,200 per annum Days of Work: Monday to Friday Join DPD on their journey as they aim to be the UKs most sustainable delivery company, whilst ensuring their customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly A GBP 2 billion, that can offer you great benefits and plenty of opportunities to progress your career. The company are passionate about creating an environment that is open, ethical, inclusive and socially responsible. The Role As the Indoor Account Manager, your primary responsibility will be to proactively manage an existing customer base of currently around 800 customers, each spending up to A GBP 700 per week with either DPD or DPD Local. You will build great working relationships with them to help retain their loyalty to our company and develop each account through sales and high level service. Key Responsibilities To contact customers using various methods of communication and in line with a predefined contact matrix Developing account plans for each customer to support the Account Manager portfolio revenue/contribution targets Maintaining/updating information via Sales Force and other systems used Developing multi: functional and multi: level business relationships with customers organisations Identifying and developing any additional revenue opportunities within the portfolio and their associated companies. Maintain an up to date revenue opportunity pipeline Monitoring the profitability and profile of each customer to ensure the account is trading within acceptable levels Identifying and managing the resolution of customer problems to secure long term account retention Contacting customers to maintain planned levels of revenue / contribution improvement through timely rate renewals To complete Annual Price Increases for all accounts. Visit ListedBuy for more information.
Posted:
February 27 on ListedBuy
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