This listing was posted on ListedBuy.
Technical Support Engineer
Location:
Coatham Mundeville
Description:
GV’s advanced technology is used by media and entertainment creators across the world to power the content you watch, and we are looking for talented people to join our team supporting our customers throughout EMEA. If you have a passion for the technology behind TV and Media, great interpersonal skills, and a can-do attitude then we want to hear from you! As part of our delivery and support organization, we'll train you to commission our solutions, help our customers get the best out of using them, and provide support to them when they need it. There will be opportunities to travel in Europe and beyond, working with some of the biggest broadcasters in the world on some exciting projects! The Role To be successful in this role, you must have a true passion technology combined with helping and supporting and have our customers’ best interest at heart, as well as the business itself. The main purpose of the job is: Put our customers first by providing industry leading customer service with innovative solutions to overcome challenges faced by our customers Apply advanced troubleshooting techniques to provide solutions to our customers' individual needs Work directly with Grass Valley Support Account Managers and Product Experts to help reproduce and resolve customer issues Drive customer communication Be technically curious and convert this knowledge to practical application Drive projects that improve support-related processes and our customers’ technical support experience Write tutorials, how-to videos, and other technical articles Work on highly complex customer problems Provide prompt and accurate feedback to customers Ensure all issues are properly logged within SFDC, JIRA and support programs Prioritize and manage several open issues at one time Prepare accurate and timely reports Produce written designs and documentation regarding proposed or actual deployments - includes traditional as well as solutions using Grass Valley AMPP Technology. . Visit ListedBuy for more information.
Company:
Grass Valley
Posted:
March 8 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Technical Support Engineer
Technical Support Engineer is a Technology Technical Support Engineer Job at Grass Valley located in United States. Find other listings like Technical Support Engineer by searching Oodle for Technology Technical Support Engineer Jobs.
Technical Support Engineer is a Technology Technical Support Engineer Job at Grass Valley located in United States. Find other listings like Technical Support Engineer by searching Oodle for Technology Technical Support Engineer Jobs.