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VP Global Strategic Call Centers Partnerships | Call Center Representative, VP in Other Art & 1

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VP Global Strategic Call Centers Partnerships

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Location:
Concord
Description:

Employer: Specialty Life Insurance Position: VP Global Strategic Call Centers Partnerships Terms of Employment: Full-time / Permanent Location: Concord, Ontario Employment Address: 8000 Jane Street, Tower A, Unit 101 Concord, Ontario L4K 5B8Hours of Work: 40 hours/week Language: English Benefits: Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Eligible for dental and extended medical insurance. Salary: $120,000 – $135,000 / year Contact: Please send resumes to and include “VP Global Strategic Call Centers Partnerships” in the email subject line. Duties: • Ensuring a continuous flow of new candidates to meet the company’s needs, • Hiring, training, and supervising new hires, and creating a stable work environment. • Responsible for managing the activities of the contact centers within each operational market, including planning, organizing, directing, controlling, and evaluating the operations of the company and researching strategic labor markets globally to find candidates that are appropriate and fit for purpose within the ISI group. • Responsible for planning, developing, and organizing policies and procedures within the contact center function across the business, including creating proper protocols, and defining an appropriate hiring process for each operational market. • Responsible for defining and setting up a success plan for each contact center and operational market. • Responsible for developing action plans and providing expertise in response to client needs. • Responsible for defining quality assurance strategies and advising the team regarding infrastructure set up and on-going management. • Developing quality management and monitoring systems to control the performance of the contact center workforce and to implement a coaching algorithm to embed a culture of success across all call center operations. • Managing the budgets for client projects, vendor contracts, purchase of equipment. Visit ListedBuy for more information.
Posted:
March 24 on ListedBuy
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More About this Listing: VP Global Strategic Call Centers Partnerships
VP Global Strategic Call Centers Partnerships is a Other Art & Media Jobs Call Center Representative, VP Job located in United States. Find other listings like VP Global Strategic Call Centers Partnerships by searching Oodle for Other Art & Media Jobs Call Center Representative, VP Jobs.