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End To End Key Account Coordinator Job
Location:
Stafford
Description:
Compensation Data GBP 20,000 : GBP 23,000 Long Description Job Description Division : BUK (C and C)Department : UK Supply Chain JOB TITLEEnd to End Key Account Coordinator (Independent and Small Customers)SITUATION IN ORGANISATIONReports to Customer Service Team Manager JOB DIMENSIONS- Customer Order Management for all manually processed C and C orders. - On average 2200 C and C manual orders received each month. - Customer facing role meaning you are the customer's main point of contact of all order enquiries. - Customer Relationship Management. - KPI Adherence. - Active participation in cost saving projects : working alongside other areas. - Book deliveries to our customer DCs/ branches : ensuring that OTS is achieved. - Implement actions to prevent reoccurring claims. - Forecasting performance : tracking support (customer orders vs Forecast : given period). - Transportation optimization support (ensure weekly shipments are optimized to optimal level) ACTIVITIESC and C Customer Order Co: ordination (Bostik UK)- Be the first point of contact for all customer enquiries and manual order requests. - Recognise current order patterns and work with our customer's and internal teams to implement the most cost effectiveways of meeting customer demand. - Identify and highlight order requirements out of the ordinary to ensure all divisions are on board and have proactivelymanaged the request. - Ensure all manual orders received are processed accurately and efficiently in line with Bostik guidelines including stockallocations and minimum order values. - Work with the customer and our Commercial Team to educate best practices including order consolidations for cost effectivelogistic planning and improved environmental factors. - Refer customer enquiries where necessary to the relevant department e. g. Area Sales Manager, Sales Support, Accounts. Thislist of contact is not exhaustive. - You will be required to prioritise and work on your own initiative,. Visit ListedBuy for more information.
Posted:
March 28 on ListedBuy
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End To End Key Account Coordinator Job is a Other Art & Media Jobs Account Coordinator Job located in United States. Find other listings like End To End Key Account Coordinator Job by searching Oodle for Other Art & Media Jobs Account Coordinator Jobs.