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Application Support Analyst | Application Specialist in Computer & Software Job Job at Scotiab1

This listing was posted on ListedBuy.

Application Support Analyst

Location:
Toronto
Description:

Requisition ID: 197272 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Team The Global Wholesale and Risk Technology Team is a crucial part of the Global Technologies Applications team. This is an opportunity to work in the exciting world of Capital markets. We are looking for a Senior Application Support Specialist to join this dynamic team. You will get the chance to contribute , s upport & deliver solutions to Scotiabank’s Fixed Income Trading & Sales desks across North America. The team is responsible for managing applications that offer pricing, risk, electronic / algorithmic trading, and trade capture functionalities to the Business. Is this role right for you? In this role you will: The role will involve 1st line application support responsibilities, offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development and Infrastructure teams. Play a key role and ensure smooth running of Scotiabank’s Fixed Income, Front Office Trading business in Toronto on a day-to-day basis. Candidates will need to be customer service centric with a good balance of communication, business and technical skills. Ensure incident and change management processes are executed as mandated, partnering with various internal teams and divisions for reporting purposes and to develop necessary improvements for improved operational efficiencies, reduced costs and improved customer satisfaction. Manage resolution of service delivery - escalate issues, lead service recovery teams, ensure that root cause analysis is conducted. Ensure internal support processes are understood, documented, validated, updated & communicated to key stakeholders. Timely reporting, with respect to: Support Status; Incident Management; Time Management. Provide afterhours support via an on-call pager on a rotational basis especially for application. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
April 15 on ListedBuy
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Application Support Analyst is a Computer & Software Jobs Application Specialist Job at Scotiabank located in United States. Find other listings like Application Support Analyst by searching Oodle for Computer & Software Jobs Application Specialist Jobs.