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Help Desk Associate
Location:
Bethlehem, PA
Description:
Join Our Team at B. Braun Medical Inc. as a Help Desk Associate!Are you technically savvy with excellent problem-solving skills? B. Braun Medical Inc. is seeking a Help Desk Associate to join our IT team. If you have a passion for providing exceptional customer service and resolving technical issues, we want to hear from you!Responsibilities: Provide technical support and troubleshooting assistance to internal users via phone, email, or in-person Respond to help desk tickets and resolve issues in a timely manner Install, configure, and maintain hardware and software systems Assist with user account management, including password resets and access permissions Document support activities and maintain accurate records Assist with IT projects and initiatives as needed Requirements: High school diploma or equivalent; Associate or Bachelor's degree in Information Technology or related field preferred Previous experience in a help desk or technical support role preferred Strong customer service skills and the ability to communicate technical information effectively to non-technical users Knowledge of Windows operating systems, Microsoft Office Suite, and basic networking concepts Strong problem-solving and troubleshooting skills Ability to work independently and as part of a team To apply, please send your resume to XXXX@outlook.com . Join us and be part of our dedicated IT team!recblid sx4j4yl8vkygpy2o8aozdqht8ajann PDN-9bd77ead-f0e0-426f-8f6d-3c92fb2fe8ae
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More About this Listing: Help Desk Associate
Help Desk Associate is a Customer Service Help Desk Job at B. Braun Medical located in Bethlehem PA. Find other listings like Help Desk Associate by searching Oodle for Customer Service Help Desk Jobs.
Help Desk Associate is a Customer Service Help Desk Job at B. Braun Medical located in Bethlehem PA. Find other listings like Help Desk Associate by searching Oodle for Customer Service Help Desk Jobs.