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On-Site IT Support Analyst
Location:
Cynthiana, KY
Description:
Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. . Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, Windows) and software, Laserjet and Label (Zebra, Datamax, Other) printers, tethered network Switches, Routers, Firewalls, Phone systems and untethered Wireless access points and Intermec, Motorola, Symbol, LXE RF devices. Gather/Capture client and problem information Make use of technical skills, knowledge database and other ITRC resources to resolve problems and escalate problems appropriately Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. Microsoft and CompTIA certifications are a plus. Powered by JazzHR
Company:
LCI-Lawinger Consulting
Posted:
April 22 on The Resumator
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More About this Listing: On-Site IT Support Analyst
On-Site IT Support Analyst is a Technology IT Specialist Job at LCI-Lawinger Consulting located in Cynthiana KY. Find other listings like On-Site IT Support Analyst by searching Oodle for Technology IT Specialist Jobs.
On-Site IT Support Analyst is a Technology IT Specialist Job at LCI-Lawinger Consulting located in Cynthiana KY. Find other listings like On-Site IT Support Analyst by searching Oodle for Technology IT Specialist Jobs.