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Helpdesk Administrator | Help Desk in Customer Service Job | 7247119984

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Helpdesk Administrator

Location:
Motherwell
Description:

Randstad C and P we are working alongside a trusted and growing facilities management client to onboard a Helpdesk Administrator. As a Helpdesk Administrator, you will play a crucial role in supporting the smooth execution of Planned Preventative Maintenance activities within our clients facilities management operations. This is a full: time, permanent position based in Motherwell and the main working hours will be Monday to Friday, 37.5 hours per week. Benefits: Competitive salary of up to GBP25,000 per annum. Core working hours 37.5 hours per week. Annual holidays, including bank holidays. Generous company pension scheme. Training and development courses. Responsibilities: Collaborate with the maintenance team to schedule and coordinate Planned Preventative Maintenance tasks for various properties and facilities. Maintain and update the PPM database, ensuring all relevant information, schedules, and documentation are accurate and up: to: date. Allocate and assign PPM tasks to the appropriate maintenance technicians, considering their skill set and availability. Monitor the progress of PPM activities and ensure that tasks are completed on time. Generate reports on completed PPM tasks and highlight any delays or issues to the management team. Liaise with clients, internal teams, and external contractors to schedule maintenance visits, arrange access to properties, and maintain clear communication channels. Requirements: Proven experience in helpdesk administrative roles, preferably within facilities management or a related industry. Excellent organisational abilities to manage schedules, data, and documentation efficiently. Strong verbal and written communication skills to interact with team members, clients, and contractors effectively. Meticulous attention to detail to ensure accurate record: keeping and adherence to schedules. Efficient time management skills to prioritise tasks and meet deadlines effectively. Proficiency. Visit ListedBuy for more information.
Posted:
April 23 on ListedBuy
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More About this Listing: Helpdesk Administrator
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