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Manager, Client Experience
Location:
West Vancouver
Description:
Job ID: 234449 Store Name/Number: BC-Park Royal (0590) Address: 796 Main Street, West Vancouver, BC V7T 0A5, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports in areas such as client service, sales floor standards and team leadership as well as all service-related areas such as the Beauty, Skin and Fragrance Studio as well as all beauty classes within their store. You will also be accountable for the development of all beauty advisors and Senior Artistry and Skincare roles. Developing your team. Manage the daily operations at the Beauty, Skin and Fragrance Studio (as applicable). Ensure that the Coordinators, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Embracing Innovation. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience. Client Experience. Manage the Services online reservation system including publishing beauty advisors availability and class dates and times. Ensure staffing levels are adequate to support a smooth flow of clients receiving services, while ensuring that the client check-in process is efficient. Training & Development. Execute beauty advisors training for all new hires as well as for existing team members. Facilitate orientation & our selling model training sessions whenever possible. Visual Merchandising. Support the Operations team by ensuring all merchandising concepts and sales floor visuals are within company standard. Keep the sales floor neat, clean and organized at all times. Execute all visual merchandising flips and ensure replenishment if inventory is added to the sales. Visit ListedBuy for more information.
Company:
Sephora
Posted:
April 23 on ListedBuy
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More About this Listing: Manager, Client Experience
Manager, Client Experience is a Executive Manager Job at Sephora located in United States. Find other listings like Manager, Client Experience by searching Oodle for Executive Manager Jobs.
Manager, Client Experience is a Executive Manager Job at Sephora located in United States. Find other listings like Manager, Client Experience by searching Oodle for Executive Manager Jobs.