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Manager, Client Services
Location:
Langley
Description:
Job ID: 234391 Store Name/Number: BC-Willowbrook Shopping Centre (1506) Address: 9705 Fraser Hwy, Langley, BC V3A 7E9, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store. Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience. Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient. Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store. Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible. Performance backssment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary. Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage. We’d love to hear from you if… You have two to four years’ experience. Visit ListedBuy for more information.
Company:
Sephora
Posted:
April 23 on ListedBuy
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More About this Listing: Manager, Client Services
Manager, Client Services is a Executive Manager Job at Sephora located in United States. Find other listings like Manager, Client Services by searching Oodle for Executive Manager Jobs.
Manager, Client Services is a Executive Manager Job at Sephora located in United States. Find other listings like Manager, Client Services by searching Oodle for Executive Manager Jobs.