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Client Success Relationship Manager
Location:
Coatham Mundeville
Description:
Excellent listening, negotiation and presentation skills are essential, along with good verbal and written communication. Client Success Relationship Manager Salary: £24k – Up to £6k bonus Location: Wilmslow / Hybrid Are you an individual with experience in Customer Success, Account Management or Customer Service, looking for your next role We are looking for a passionate Customer Success Relationship Manager who will partner with and ensure the long-term success of our customers. Our Customer Success Relationship Managers are a team who all strive to have a positive influence on the Client Journey and experience they have through the Citation Services. We are truly passionate to assist clients where we can with a one-team ethos to also support each member of the team and our colleagues around the business. As a Customer Success Relationship Manager, we are pivotal to support the business achieving their goals through the retention of clients, identifying uplift opportunities, and ensuring the customer engagement levels with service are maximised with all our client interactions. There is varied experience throughout the team but if you are successful, you have the full team support to understand the role and be the best you can be. What will I be responsible for• Ensuring that your customers are welcomed to Citation and have an exceptional onboarding experience that sets them up ready to use their new services. • Enable your customers to get full use of their products and services, understanding their requirements and maximising opportunities. • Ensuring the timely and successful delivery of our solutions according to the customers’ needs and objectives. • Identifying issues that are on the horizon and working collaboratively with your customer and our colleagues in other areas to prevent them coming to fruition. • Operating as the main point of contact for any matters specific to your clients, this may include queries, info on other. Visit ListedBuy for more information.
Company:
2M Employment Solutions
Posted:
April 23 on ListedBuy
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More About this Listing: Client Success Relationship Manager
Client Success Relationship Manager is a Sales Relationship Manager Job at 2M Employment Solutions located in United States. Find other listings like Client Success Relationship Manager by searching Oodle for Sales Relationship Manager Jobs.
Client Success Relationship Manager is a Sales Relationship Manager Job at 2M Employment Solutions located in United States. Find other listings like Client Success Relationship Manager by searching Oodle for Sales Relationship Manager Jobs.