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Account Representative
Location:
River Oaks, TX
Description:
Account RepresentativeBCforward is currently seeking a highly motivated Customer Account Administrator in Fort Worth, TX 76114 Position Title: Customer Account AdministratorLocation: Fort Worth, TX 76114Shift Timing: Mon - Friday 40.00 Hours Per Week Anticipated start date: 1- 3 Weeks6 Months Contract Position Summary Quotes, reviews and administers warranty and maintenance agreements for customer service accounts of moderate scope and complexity to achieve division business objectives and to meet customer performance expectations. Responsible for the direction and oversight of assigned customer accounts. Interprets customer requests, monitors performance and delivery, investigates complaints, and ensures compliance with warranty or maintenance agreements. Essential Functions Statement(s) ? Primary interface to the customer for daily questions. ? Participate in customer meetings. Responsibilities include giving presentations to customers. ? Communicate order status. ? Administer non-technical changes and expedite requests. ? Identify/confirm whether engineering product definition exists. ? Review and understand each customer purchase order and contract. ? Assure price adjustments are implemented. ? Initiate purchase order (PO) review. ? Collect necessary information to process export licenses for shipping purposes. ? Authorize Return Material Authorizations (RMAs). ? Ensure technical questions are answered by the Business Teams. ? Responsible for ensuring obstacles preventing the entering of sales orders for New Products are resolved. ? Ensure logistics conditions are met in accordance with contract requirements. ? Perform proforma invoicing. ? Provide support to Demand Planners as required (i.e., web portals, customer forecasts, etc.) ? Review customer portals, incorporate PO releases, and changes in demand information. ? Adhere to the "I Am Parker" philosophy. ? Process credit/debit memos in an efficient & timely manner. ? Collect necessary documentation for new account setup after consultation with Business Team Leader. ? Provide professionally written correspondence to customers.Computer SkillsProficiency (intermediate skills) in tools such as Microsoft Word, PowerPoint, Excel, Webfocus/data warehouse, and other similar software products.Education : Degree in Business, or related field, or an equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field. Professional entry level position. May have limited prior industry experience or worked with direction in student internship programInterested candidates please send resume in Word format Please reference job code 221808 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Salary DetailsThis salary was provided in the Job Posting.$22-$25Hourly SalaryJob SnapshotEmployee TypeContractorLocationRiver Oaks, TX (Onsite)Job TypeAccountingExperienceNot SpecifiedDate Posted04/29/2024
Posted:
April 30 on Broadbean
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More About this Listing: Account Representative
Account Representative is a Customer Service Account Representative Job located in River Oaks TX. Find other listings like Account Representative by searching Oodle for Customer Service Account Representative Jobs.
Account Representative is a Customer Service Account Representative Job located in River Oaks TX. Find other listings like Account Representative by searching Oodle for Customer Service Account Representative Jobs.