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Tier 1 Help Desk | Help Desk in Customer Service Job at Columbia Technology Partners in Annapolis 1

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Tier 1 Help Desk

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Location:
Annapolis Junction, MD
Description:

Description: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. May coach and provide guidance to less-experienced professionals. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. Qualifications: An active TS/SCI + FS polygraph clearance is required. Bachelor's degree and no demonstrated experience or HS/GED and 5 years of experience. IAT Level 1 CompTIA A+ CE CompTIA Network+ CE Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.Powered by JazzHR
Company:
Columbia Technology Partners
Posted:
April 30 on The Resumator
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More About this Listing: Tier 1 Help Desk
Tier 1 Help Desk is a Customer Service Help Desk Job at Columbia Technology Partners located in Annapolis Junction MD. Find other listings like Tier 1 Help Desk by searching Oodle for Customer Service Help Desk Jobs.