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Senior Analyst, Sales Capability & IS
Location:
Orrville, OH
Description:
Your Opportunity as the Senior Analyst, Sales Capability & IS The role of the Senior Analyst on the Sales Capability and IS Team is to serve as a key support resource for the Customer Category Business (CCB) teams, Sales Operations, and Integrated Analytics. They will act as a subject matter expert and Tier 1 system and process support for the Master Data Management (MDM) system and Pricing Attribute Store (PAS), our internal pricing tool. This person will also play a key role in developing and maintaining policies and processes across the sales and CCB teams. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid ~30% in office presence In this role you will: Support and act as key contact for multiple CCB teams supporting all SBA'sParticipate in conversations with CCB to understand PAS needs and requirementsCollaborate with internal groups on pricing processes, offering insights and recommendationsProvide forward thinking mentality, specifically regarding impact to changes to process or system functionalitiesSummarize complex technical issues for users in a clear and concise mannerDraft and maintain Standard Operating Procedures to streamline system activitiesWork with minimal supervision to lead and deliver medium scale project work, including cross-functional improvement initiativesServe as pricing tool reporting subject matter expert; support business users on functionality and provide insight on best reports to meet needSupport internal partners in developing consistent, repeatable processes and implementing improvementsCollaborate with users to troubleshoot system issues, analyze Sales impact and work closely with BA and Developers on resolution as neededPerform user acceptance testing (UAT) as neededAssist in diagnosis & resolution of user issues through re-creation in test environments and issue researchMonitor & resolve data integration failures. Engage IS partners where necessaryLead efforts in resolving critical business process issues The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs , and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements:3+ years of relevant work experienceExperience working directly with business customers and applying business analysis techniquesIntermediate experience with Microsoft Excel (i.e. pivot tables, slicers, v-lookups, formulas) Forward thinking with strong analytical thinking skills Customer Service Orientation with an ability to build relationships Effective communication skills Ability to lead from where you areAdditional skills and experience that we think would make someone successful in this role (not required): Experience utilizing business intelligence tools (PowerBI, Tableau, Spotfire, etc.) from a reporting standpoint Learn more about working at Smucker: Our Total Rewards Benefits Program Our Thriving Together Philosophy Supporting All Impacted by Our Business Our Continued Progress on Inclusion, Diversity and Equity Follow us on LinkedIn
Company:
The J. M. Smucker Company
Industry:
Other
Posted:
April 30 on Professional Diversity Network
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More About this Listing: Senior Analyst, Sales Capability & IS
Senior Analyst, Sales Capability & IS is a Other Jobs Analyst Job at The J. M. Smucker Company located in Orrville OH. Find other listings like Senior Analyst, Sales Capability & IS by searching Oodle for Other Jobs Analyst Jobs.
Senior Analyst, Sales Capability & IS is a Other Jobs Analyst Job at The J. M. Smucker Company located in Orrville OH. Find other listings like Senior Analyst, Sales Capability & IS by searching Oodle for Other Jobs Analyst Jobs.