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Field Service Technician I :Gaming (West Greenwich, RI) | Field Service Technician in Customer Ser1

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Field Service Technician I :Gaming (West Greenwich, RI)

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Location:
West Greenwich, RI
Description:

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading:edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well:established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, igt. Overview Join theWINNING TEAM at IGT Global IGT is seeking a Gaming Field Services Technician in the area of West Greenwich, R.I. The Gaming Field Services Technician will support our casino services team and be part of our award:winning gaming products organization. IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):- Medical benefits day one of being an IGT employee- 12 paid holidays plus 2 floating holidays per year- 3 weeks of paid vacation per year, prorated first year- 401K with employer match and 100 vested day one- Company paid parental leave, life insurance, short term disability and long:term disability- Gym membership reimbursement, free identity theft protection, and tuition reimbursement- Night Shift: with shift differential pay Responsibilities - Responsible for various install, troubleshooting, and repair of IGT video gaming machines.- Troubleshoots video gaming equipment to determine cause of failure and perform necessary resolution, escalate when necessary. This may include swapping failed equipment, cleaning and/or repairing the malfunctioning component.- Support Technical teams to install, remove, convert, perform preventive maintenance, and prepare games, set options and repair games in a field environment.- Support various projects including new casino openings and expansions.- Successfully delegate to peer staff on various system projects.- Knowledge share with internal and external customers on new products.- Maintain accurate inventory of parts issued.- Routine maintenance on machines such as paper fills, bill jams and paper jams.- Document repair, preventive maintenance, machine prep, standard power analysis and pre:site work.- Follow documentation, policies and procedures and perform tasks with minimal supervision.- Reading and translating wiring diagrams.- Resolve technical problems and perform program upgrades, and download set up.- Testing programs with various verification devices.- Troubleshoot with input and output tests.- Set up game options and test various devices.- Test pay table, reel strip and bonus awards.- Install, repair and maintain data lines, fiber optics, and telephone lines.- Knowledge share with customers on basic game functionality.- Maintain a positive image of IGT with co:workers and IGT's customers.- In:depth user:level knowledge of SAP preferred. Qualifications Education Required- High School Diploma or equivalent required.- Technical or I.T. related training or education is a plus. Experience Required- 1+ years of electronics, repair, field, or related industry experience. Skills Required- Must be computer literate and have documented technical experience.- Knowledge and understanding of AC/DC fundamentals.- Knowledge of tools and experience using the tools is required.- Ability, flexibility, and willingness to work varied shifts, overtime, and travel to client sites as needed.- Ability to follow policies, procedures, and safety g
Posted:
May 1 on Tip Top Job
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More About this Listing: Field Service Technician I :Gaming (West Greenwich, RI)
Field Service Technician I :Gaming (West Greenwich, RI) is a Customer Service Field Service Technician Job located in West Greenwich RI. Find other listings like Field Service Technician I :Gaming (West Greenwich, RI) by searching Oodle for Customer Service Field Service Technician Jobs.