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Monitoring & Responding Officer
Location:
Coatham Mundeville
Description:
Monitoring & Responding Officer About the Role: London Borough of Haringey are seeking a Monitoring & Responding Officer to join their Connected Care Service team. The role involves providing monitoring and responding services to the residents of Haringey. The successful candidate will be responsible for ensuring calls are answered promptly and that callers receive the support they require. Monitoring & Responding Officer About the Role: London Borough of Haringey are seeking a Monitoring & Responding Officer to join their Connected Care Service team. The role involves providing monitoring and responding services to the residents of Haringey. The successful candidate will be responsible for ensuring calls are answered promptly and that callers receive the support they require. The role also involves visiting the resident's home to provide assistance and undertaking general maintenance of equipment to ensure service is maintained. Key Responsibilities: Answer and respond to emergency calls from vulnerable service users Identify and arrange appropriate intervention/support to ensure service user's well being Assess the service user's needs and condition and provide/source the support they require Visit the service user's home to help deal with the emergency Undertake general maintenance of equipment to ensure service is maintained Work a pattern over 3 shifts: 7am to 3pm, 3pm to 11pm and 11pm to 7am Be at work 20 minutes before the start of each shift to complete a handover Requirements: Experience of working within an emergency call monitoring centre dealing with vulnerable service userinteractionperience of a call monitoring platform is essential i. e. PNC or Verklizan, however Answerlink Jontek would be preferred Good communication and compassionate engagement skills An understanding of safeguarding requirements Ability to build a rapport with people who maybe in difficult circumstances Good IT and administrative skills Able to drive and undertake. Visit ListedBuy for more information.
Company:
Service Care Solutions
Posted:
May 1 on ListedBuy
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More About this Listing: Monitoring & Responding Officer
Monitoring & Responding Officer is a Human Resource Monitoring Responding Job at Service Care Solutions located in United States. Find other listings like Monitoring & Responding Officer by searching Oodle for Human Resource Monitoring Responding Jobs.
Monitoring & Responding Officer is a Human Resource Monitoring Responding Job at Service Care Solutions located in United States. Find other listings like Monitoring & Responding Officer by searching Oodle for Human Resource Monitoring Responding Jobs.