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Hotel Front Desk Supervisor | Front Desk Receptionist in Clerical Job at Doubletree by Hilton Chic1

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Hotel Front Desk Supervisor

Location:
Chico, CA
Description:

We’re in search of a Hotel Front Desk Manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Lead operations at the front desk and make sure guests have an exceptional stay • Generate occupancy reports and compile financial information for the general manager• Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies• Hold responsibility for the front desk budget and order any necessary office supplies• Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints Qualifications: • High school diploma or equivalent certification required (GED)• Showcase exceptional multitasking, communication, and management skills• 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry• Prior hospitality experience of 1 year is required for this position• Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired Compensation: $18 - $20 hourly About Company: Located in Chico, is this award-winning upper-upscale Hilton-branded hotel with 174 guest rooms, a pool, a spa, and the Sycamore Tap & Table. We embrace our demanding guests and strive to exceed their expectations with every visit.
Company:
Doubletree By Hilton Chico
Posted:
May 5 on WizeHire
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More About this Listing: Hotel Front Desk Supervisor
Hotel Front Desk Supervisor is a Clerical Front Desk Receptionist Job at Doubletree by Hilton Chico located in Chico CA. Find other listings like Hotel Front Desk Supervisor by searching Oodle for Clerical Front Desk Receptionist Jobs.