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BDC Sales Representative
Location:
Madera, CA
Description:
Job Description The BDC Service Representative is responsible for handling inbound service customer requests such as appointment setting, updates and general questions. As well the BDC representative will make outbound calls and communicating with prospects and customers via text, email or social media as assigned. Responsibilities include: · Handling inbound phone calls and making appointment reminder outbound calls. · Other assignments for outbound call include but are not limited to safety recalls, recommended services, special order parts and declined service · Respond to inbound service internet leads by phone, text message, and email · Contacting and communicating with customers to identify needs · Updating the Service CRM · Reschedules missed service appointments · Assists with answering customer inquiries and problems by routing customer to the contact and or department · Understands the terminology of the automobile business and keep abreast of technology changes · Understands the manufactures requirements and policies for assigned brands · Follows all attendance and punctuality standards and adheres to timekeeping standards; Employees are required to record the beginning and end times of any shift, break or departure from work for personal reasons · Follows the Company Codes and Policies · Understands and follow all work rules and procedures and follows lawful directions from Supervisors · Attends company meetings and training as required · Other duties as assigned Qualifications Qualifications (Education, Experience, Certifications, Licenses): · Minimum high school diploma or GED equivalent required · Prior sales, call center, internet department or BDC experience preferred · Excellent communication and customer service skills · Bi-lingual is always a plus! · Strong computer & phone skills ( Reports, Internet, MS Outlook, CRM) · Professional appearance and work ethic · Self-motivated, goal oriented, and ability to work within a fast paced environment · Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) · All potential employees must pass pre-employment testing including a background check and drug screen''Benefit Conditions: This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture Stable -- traditional, stable, strong processes People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Job Type: Full-time Wage is including bonus/commission from sales. Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Holidays Monday to Friday Weekends Work Location: In person Plus Commission chance to make up to $4000 to $5000!
Company:
Madera Toyota Chevrolet
Posted:
May 18 on Applicant Tracking Software
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More About this Listing: BDC Sales Representative
BDC Sales Representative is a Sales Sales Representative Job at Madera Toyota Chevrolet located in Madera CA. Find other listings like BDC Sales Representative by searching Oodle for Sales Sales Representative Jobs.
BDC Sales Representative is a Sales Sales Representative Job at Madera Toyota Chevrolet located in Madera CA. Find other listings like BDC Sales Representative by searching Oodle for Sales Sales Representative Jobs.