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Program Coordinator
Location:
Wakefield, MA
Description:
WANTED: A team player with a make-it-happen kind of attitude ready to drive our mission to ensure Virtual's success by helping every client we serve achieve or exceed their strategic objectives. You'll do this by supporting the Client Services team and overseeing the membership journey as a first point of contact for client members. If you thrive in a fast-paced environment and enjoy showing off your juggling skills, read on! What you'll be doing: Serve as first point of contact for member inquiries and requests. Oversee the membership journey which includes processing new members, handling renewals documenting and executing all member processes. Maintain membership information and prepare membership trend and activity reports. Interface with members and volunteer leaders via various communication channels (email, phone, collaboration sites, etc.). Assist in producing collateral, presentations, and other membership materials. Coordinate and support conference calls and face-to-face meetings Assist in the coordination of logistics for trade shows and events, shipping, collateral production, promotional items, etc. Support client website services, database management and support tool implementation. Fully utilize all organizational tools and platforms including collaboration sites, association management tools and project management systems. Ensure that data within each is kept current and up to date. Support client team members and provide administrative support on projects and tasks. Help train, monitor, and support the onboarding and management of team intern(s) As our next Program Coordinator, you will bring: 1-2 years of Program Coordinator or Executive Assistant experience preferred Excellent customer service and interpersonal skills Associate degree required; Bachelor's degree preferred Computer proficiency, specifically with Microsoft Office Suite; Salesforce, CRM-type platforms, Project management tools such as Wrike. Detail-oriented, with strong and effective organizational, problem solving and time-management skills, including the ability to manage multiple tasks and deadlines simultaneously in a fast-paced, deadline-driven environment Must be a self-starter, with the ability to work independently with limited supervision, as a team member and work well under pressure Excellent communication skills, both written and oral Must be comfortable in a collaborative small-company environment and demonstrate a "rolled up sleeves" working style. Willingness and ability to travel, if required (5%, both international and domestic, valid passport required. The target hiring range for this role is $40,000 - $50,000 USD (annually). The starting base salary will be determined based on skills, experience, location, and other job-related factors. In addition, our total rewards package includes a robust medical, dental, and vision insurance plan (free option available for individuals); generous short- and long-term disability, supplemental life insurance, health care and dependent care, Flexible Spending Accounts, 401(k) savings match, paid parental leave, financial planning workshops, pre-paid legal plan, discretionary annual bonus and merit increase, and unlimited paid vacation time. About Virtual Inc: Headquartered in Wakefield, MA with offices in Nashville, TN, and Ottawa, ON, Virtual also brings together a remote workforce from all over North America. Founded in 1999, Virtual's innovative and inclusive culture is the driving force behind our success and continued growth. Our Virtual Team is made up of passionate professionals who understand the needs of associations, standards organizations, consortia, startup advocacy groups, and professional societies. The expertise within the Virtual team enables our clients to achieve their goals and make a mark on the world . Virtual's global clients include organizations led by Google, Facebook, Microsoft and more. We also service organizations that are tackling some of the biggest challenges in the world today, from eating disorders, to space travel to noise pollution. We are proud to be recognized in the Best Places to Work list, twice! Living our values on a day-to-day basis is real. Not just a poster on the wall. Virtual's core values include trust, respect, inclusion, innovation, service excellence, empowerment, teamwork, generosity, and fun. Virtual, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Company:
Virtual
Posted:
May 18 on ApplicantPRO
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More About this Listing: Program Coordinator
Program Coordinator is a Customer Service Program Coordinator Job at Virtual located in Wakefield MA. Find other listings like Program Coordinator by searching Oodle for Customer Service Program Coordinator Jobs.
Program Coordinator is a Customer Service Program Coordinator Job at Virtual located in Wakefield MA. Find other listings like Program Coordinator by searching Oodle for Customer Service Program Coordinator Jobs.